We received a call to visit a house in Chorley where the grout in the kitchen tiles had gone black with the build-up of dirt and the owner was having trouble cleaning it. Porcelain and Ceramic tiles are a great choice for kitchens as they are very easy to clean however what most people don’t realise is that the top layer of grout is actually porous and can becomes stained with dirt. With the agreement of the home owner I did a test clean using a strong cleaning product called Tile Doctor Remove and Go leaving it to dwell on the tile and grout before scrubbing it in by hand and then washing off the soiled solution; you can see from the photograph below that the tile and grout cleaned up nicely so I was booked to do the job the following week.
Cleaning Tile and Grout
On my return I repeated the earlier process on the whole floor cleaning the grout with Remove and Go and working it in along the grout lines with a stiff grout brush making sure to thoroughly scrub every grout joint working in small sections at a time.
Once I was happy with the grout in a section the floor would be rinsed off with clean water and a wet vacuum was used to remove the dirty water. I did this all over the floor until all the grout joints were clean retreating areas that needed extra attention.
The next step was to give the ceramic tiles a good clean by applying a strong general Tile and Grout cleaning product called Tile Doctor Pro-Clean. The solution was scrubbed onto the floor and left to dwell for ten minutes scrubbed some more and then rinsed off. The floor was then washed down with clean water three times to make sure all the cleaning products had been removed and then dried with a wet vacuum. I then left the floor to completely dry for a couple of hours and came back later to check all the grout joints were clean and followed up with a bit of detail work on corners and edges rinsing the floor again when I had finished.
I managed to complete the job in a day and with all the cleaning the tile and grout came up much lighter than before making it look like a new floor had been installed. The customer was really happy with the final result and left the following feedback on the Tile Doctor feedback system.
Heidi cleaned a very dirty tiled floor back to its original state and it now looks superb. She was extremely professional and courteous but just as important she didn’t leave a mess like a lot of tradesmen do!!! I would have no hesitation in recommending Heidi to any of my friends to carry out similar work. A job well done!!! Chris Palmer, Chorley
Previously I had solved a lippage problem on this customers Limestone kitchen floor where the tiler had laid the tiles unevenly and they had asked me to remove and level the edges which we can do with diamond encrusted burnishing pads. I sorted that out and they asked me back to look at their Conservatory floor as well which was a Silver Black Pearlescent Slate, again laid with lippage but the slate had also been oiled prior to sealing causing it to loose all its Silver colouring making it look black all over. It was at this point the customer shared the whole story of how the floor had been laid when she had been away on her holidays and had trusted the Tiler to do a good job; unfortunately he hadn’t and was unable to correct the problem. The floor was left in a sad and sorry state for a number of years and the owner unhappy with the floor had to cover most of the floor in rugs so she wouldn’t trip on the lippage. It probably would have stayed that way until one day they noticed my Tile Doctor Van in a Lancaster car park where they stopped me so to get my business card.
So a few days later I called round to assess the problem and came up with a solution; I offered to Mill the whole floor with Diamond segments using burnishing pads and just to prove my faith in this system to help solve her floor issues, I moved the settee away and proceeded to Mill a small section, after rinsing with water and Vaxing the waste up, the customer was delighted with the results, not only had the rough lippage disappeared but she could see the Silver Pearlescent colour shine through the Black Slate, which is exactly why she bought the Tiles. We think the Tiler oiled the floor to darken it so you couldn’t see what a bad job he had done on laying the tiles, unfortunately this didn’t stop people tripping over them.
The great thing about milling a stone tile is it actually improves the look not diminish it, unlike wood the more it’s worked at the better it will look. I spent an extra day on this floor to get it right for the customer and the results were very satisfying for us both especially after I had put down several coats of Tile Doctor Seal and Go on The Slate to lift the colours in the stone and also add a sheen to the tiles as well.
I always mention to my customers the importance of using a nuetral cleaner like PH Neutral cleaning product for aftercare cleaning and not to use a bleach based cleaning product like flash, Domestos etc, or even Washing up Liquid which is slightly Acidic; all these will damage a stone sealer given time and diminish it’s protective qualities.
This Travertine tiled floor was laid in the kitchen, utility and hallway of a residence in Southport. The floor was in need of a clean and seal and there was an added complication that the customer had dropped a heavy Iron on the Travertine tile which had cracked and in turn had become loose causing it to catch under the door. To add to the complication the floor was fitted with electric under floor heating throughout. Normally I’m a big fan of under heated floors as it can speed up the drying process no end however I was concerned there was a chance that we might damage the cable. Given the situation the customer agreed to sign a waiver in case we damaged the wires whilst trying to replace the damaged stone.
Replacing the Cracked Travertine Tile
Normally to replace a tile it’s necessary to use an Angle Grinder or similar to remove the grout and then chip gingerly away at the tile until you have removed all the pieces, in this case however the Iron had done a good job of smashing the tile so it was just a case of carefully removing the pieces and then cleaning up the grouted edges. Naturally we had to take extra care due to avoid damaging the cable however once this was done we were soon onto re-applying tile adhesive, fitting a replacement tile and re-grouting. Whilst the tile adhesive was setting we were able to get on with the job of cleaning the remainder of the Travertine tiled floor.
Stripping and Re-Polishing Travertine
To strip any remaining sealer from the floor and get it back to its original condition we used a set of diamond encrusted Burnishing Pads fitted to a rotary machine. You start with a Red stripper pad with water to remove the sealer and the move onto the White, Yellow and Green pads which polish the floor. Once the surface was restored we applied two coats of Tile Doctor Ultra Seal which is a natural-look penetrating sealer that is recommended for food preparation areas such as a kitchen.
No damage was done to the under floor heating and the customer was once again happy to show off her floor, as it turns out we were the only company that was willing to take the problem on.
Recently cleaned a tiled kitchen floor which had been laid with Oyster Quartzite tiles, these tiles come from a fine grained rock formed from layers of clay and shale deposits producing a textured finish which although hard wearing can over time allow dirt to get stuck into the grooves.
Oyster Quartzite Tiles before Cleaning
To get the floor clean I used Tile Doctor Remove and Go mixed 50/50 with Tile Doctor Nano-Tech and then left it for an hour to soak. after this time had elapsed I used a Spinner rotary pressure cleaning tool followed with a Wet Vacuum to clean and remove the old sealer and dirt.
Oyster Quartzite Tiles After Cleaning
The effect was very pleasing to the eye but the process does require the use of a lot of water though so prior to starting I used clear silicone to secure the kitchen unit kicking boards and avoid water ingress into the wood.
Recently restored a Slate floor in a kitchen which was covered in paint, grout haze and cement. The answer was to mill the slate which got rid of the paint and the roughness of the slate and 90%of the Grout haze.
Painted Slate Floor before Restoration by Tile Doctor Lancashire
We used Tile Doctor Grout Clean-Up to remove the remaining grout haze, rinsed the tiles down with water and then left them to dry overnight. Once dry (the next day) we applied 5 coats of Tile Doctor seal and Go, which gave them a sheen and lifted the deep colour in the Slate, which had not been diversely afftected by the use of the Milling pads but instead help to lift the colour out of the Slate instead, this system works equally well with Sandstone.