Previously I had solved a lippage problem on this customers Limestone kitchen floor where the tiler had laid the tiles unevenly and they had asked me to remove and level the edges which we can do with diamond encrusted burnishing pads. I sorted that out and they asked me back to look at their Conservatory floor as well which was a Silver Black Pearlescent Slate, again laid with lippage but the slate had also been oiled prior to sealing causing it to loose all its Silver colouring making it look black all over. It was at this point the customer shared the whole story of how the floor had been laid when she had been away on her holidays and had trusted the Tiler to do a good job; unfortunately he hadn’t and was unable to correct the problem. The floor was left in a sad and sorry state for a number of years and the owner unhappy with the floor had to cover most of the floor in rugs so she wouldn’t trip on the lippage. It probably would have stayed that way until one day they noticed my Tile Doctor Van in a Lancaster car park where they stopped me so to get my business card.
So a few days later I called round to assess the problem and came up with a solution; I offered to Mill the whole floor with Diamond segments using burnishing pads and just to prove my faith in this system to help solve her floor issues, I moved the settee away and proceeded to Mill a small section, after rinsing with water and Vaxing the waste up, the customer was delighted with the results, not only had the rough lippage disappeared but she could see the Silver Pearlescent colour shine through the Black Slate, which is exactly why she bought the Tiles. We think the Tiler oiled the floor to darken it so you couldn’t see what a bad job he had done on laying the tiles, unfortunately this didn’t stop people tripping over them.
The great thing about milling a stone tile is it actually improves the look not diminish it, unlike wood the more it’s worked at the better it will look. I spent an extra day on this floor to get it right for the customer and the results were very satisfying for us both especially after I had put down several coats of Tile Doctor Seal and Go on The Slate to lift the colours in the stone and also add a sheen to the tiles as well.
I always mention to my customers the importance of using a nuetral cleaner like PH Neutral cleaning product for aftercare cleaning and not to use a bleach based cleaning product like flash, Domestos etc, or even Washing up Liquid which is slightly Acidic; all these will damage a stone sealer given time and diminish it’s protective qualities.