Previously I had solved a lippage problem on this customers Limestone kitchen floor where the tiler had laid the tiles unevenly and they had asked me to remove and level the edges which we can do with diamond encrusted burnishing pads. I sorted that out and they asked me back to look at their Conservatory floor as well which was a Silver Black Pearlescent Slate, again laid with lippage but the slate had also been oiled prior to sealing causing it to loose all its Silver colouring making it look black all over. It was at this point the customer shared the whole story of how the floor had been laid when she had been away on her holidays and had trusted the Tiler to do a good job; unfortunately he hadn’t and was unable to correct the problem. The floor was left in a sad and sorry state for a number of years and the owner unhappy with the floor had to cover most of the floor in rugs so she wouldn’t trip on the lippage. It probably would have stayed that way until one day they noticed my Tile Doctor Van in a Lancaster car park where they stopped me so to get my business card.
The great thing about milling a stone tile is it actually improves the look not diminish it, unlike wood the more it’s worked at the better it will look. I spent an extra day on this floor to get it right for the customer and the results were very satisfying for us both especially after I had put down several coats of Tile Doctor Seal and Go on The Slate to lift the colours in the stone and also add a sheen to the tiles as well.