This honed Travertine tiled floor was newly laid by a professional tiler in South Lancaster, unfortunately however the tiler mistook some white lines in the stone as resin post installation and tried very hard to remove them damaging the finish of the stone (it’s quite common for new stone to have this issue). The white marks turned out be in the stone itself and not on the surface, to complicate things further the Travertine had been laid onto electric under floor heating so it would have been tricky to lift and replace the tiles without compromising the expensive heating matts placed underneath the stone.
The customer was left in a dilemma as the suppliers of the stone were blaming the tiler and the tiler the supplier, the only option was to call out Tile Doctor. On inspection and after conducting two cleaning tests we managed to get a result with our burnishing system with no white lines showing after the Travertine had dried out.
Stripping and Re-Polishing Travertine
To get the Travertine looking new again we had to strip back the surface of the tile using a set of Diamond Encrusted burnishing pads fitted to a rotary machine. You start with a coarse stripper pad with water to strip back the surface and then move onto the finer pads to polish the floor. We also use some grinding discs to remove scratches left behind by the kitchen fitters who were clumsy when fitting the kitchen.
Once I was happy that all the problems had been resolved with the Travertine tile we resealed it using two coats of Tile Doctor Colour Grow to get a nice overall finish for the floor. Colour grow is a great sealer to use on natural stone as now only will it offer good stain protection it brings out the colours in the stone.
Honed Travertine Tiled Floor Problems resolved in Lancaster
This Travertine tiled floor was laid in the kitchen, utility and hallway of a residence in Southport. The floor was in need of a clean and seal and there was an added complication that the customer had dropped a heavy Iron on the Travertine tile which had cracked and in turn had become loose causing it to catch under the door. To add to the complication the floor was fitted with electric under floor heating throughout. Normally I’m a big fan of under heated floors as it can speed up the drying process no end however I was concerned there was a chance that we might damage the cable. Given the situation the customer agreed to sign a waiver in case we damaged the wires whilst trying to replace the damaged stone.
Replacing the Cracked Travertine Tile
Normally to replace a tile it’s necessary to use an Angle Grinder or similar to remove the grout and then chip gingerly away at the tile until you have removed all the pieces, in this case however the Iron had done a good job of smashing the tile so it was just a case of carefully removing the pieces and then cleaning up the grouted edges. Naturally we had to take extra care due to avoid damaging the cable however once this was done we were soon onto re-applying tile adhesive, fitting a replacement tile and re-grouting. Whilst the tile adhesive was setting we were able to get on with the job of cleaning the remainder of the Travertine tiled floor.
Stripping and Re-Polishing Travertine
To strip any remaining sealer from the floor and get it back to its original condition we used a set of diamond encrusted Burnishing Pads fitted to a rotary machine. You start with a Red stripper pad with water to remove the sealer and the move onto the White, Yellow and Green pads which polish the floor. Once the surface was restored we applied two coats of Tile Doctor Ultra Seal which is a natural-look penetrating sealer that is recommended for food preparation areas such as a kitchen.
No damage was done to the under floor heating and the customer was once again happy to show off her floor, as it turns out we were the only company that was willing to take the problem on.